Shipping Policy

All orders are dispatched from our studio in Sydney, and will be shipped within 1 – 2 business days by Australia Post with tracking number.

We ship to most postcodes in Australia. If we cannot fulfil your order due to your postcode, you will receive an email for a refund.

Remote/Rural Areas and Western Australia

There may be additional fees to remote/rural areas and Western Australia. If there is, an email will be sent to notify the recipient of any additional charges. If the recipient is not willing to pay the additional charges, we will refund the order.

PO Boxes/ Parcel Lockers

Only small items can be delivered to PO Boxes or parcel lockers. For all other products, please provide a physical address, so that we can get your order out to you as fast as possible.

Bulky Products

Products that weigh more than 5kg or don’t fit in a large satchel may not be able to be sent via express post. If your parcel falls into this category we’ll be in touch asap to provide the best possible alternatives. We do reserve the right NOT to use express shipping for large or heavy parcels, but we’ll make sure that we do our very best to help you out. 

Need help?

Contact us for questions related to shipping.